Thank you for your interest in the products and tours of the Panglao Watersport & Tours and Napaling Adventure Center.
This limited warranty applies to physical goods and only for physical goods purchased at Napaling Adventure Center in Panglao or via panglaotours.com.
What does this limited warranty cover?
This limited warranty covers any defects in material or workmanship under everyday use during the warranty period.
During the warranty period, Napaling Adventure Center will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship under normal use and maintenance.
What will we do to correct problems?
The Napaling Adventure Center will repair the product without charge, using new or refurbished replacement parts.
How long does the coverage last?
The warranty period for physical goods purchased from Panglao Tours or the Napaling Adventure Center is 3 months from the date of purchase unless the manufacturer dictates otherwise.
A replacement physical good or part assumes the remaining warranty of the original physical good or 3 months from the date of replacement or repair, whichever is longer.
What does this limited warranty not cover?
This limited warranty does not cover any problems caused by: conditions, malfunctions or damage not resulting from defects in material or workmanship.
This warranty policy does not apply to 2nd hand items we sell in Panglao or online unless specified differently on the product pages.
Defective packaging
If the damage is detected, open the package in the presence of the postal employee. In the event of damage to the product, the postal worker must build a rapport. Without this rapport, we can not accept responsibility for the damage.
What do you have to do?
You must first contact us to determine the problem and the most appropriate solution to obtain warranty service.
If you have any questions, please get in touch with us.
This policy was last modified on 10-05-2022.