Our Most Frequently Asked Questions

We totally get it! We know there are other options out there, but here’s what sets us apart. We’re a full-service tour operator, which means we provide a comprehensive and top-notch experience with no hidden fees. Plus, our commitment to exceptional customer service is unmatched. We have dedicated office staff, a skilled operating team, and guides who go above and beyond to ensure your tour is an absolute success. What’s more, we are an officially registered business and accredited by Tourism Panglao and Bohol, ensuring that you’re in the hands of professionals who meet and exceed industry standards. While we may not always be the cheapest option, we believe the value we provide in terms of service, expertise, and unforgettable memories is truly priceless.

Booking a tour with us is easy. Simply visit our tour page, browse our tour packages, select the one you prefer, and follow the booking instructions. You can also contact our friendly customer support team for assistance.

Pretty much everything is included. At Panglao Watersport & Tours, we pride ourselves on being transparent and honest. With us, there are no hidden fees or surprises, unlike with the many other operators here in Panglao and Bohol. Our tour packages typically include transportation, expert guides, photos and videos, entrance fees, and environmental and government taxes. The specific inclusions may vary depending on the tour you choose. Please refer to the individual tour descriptions for details.

Yes, we offer customizable tour options to cater to your preferences and interests. Contact us, and we’ll work with you to create a personalized itinerary that suits your needs.

You’re in luck! We offer tours year-round, so you can choose the perfect time for your adventure. Just keep in mind that August and September are the rainy months, but don’t let that deter you – it’s still a fantastic time to visit, with lush landscapes and a refreshing tropical rain shower now and then.

Your safety and well-being are our top priorities. We diligently follow all local rules and regulations to ensure a secure and enjoyable experience for all our guests. While participating in our tours, wearing masks is optional, allowing you to fully immerse yourself in the beauty of Panglao Island and Bohol while feeling comfortable. We’re committed to providing a safe and memorable adventure, so rest assured that our team is here to assist you and answer any questions you may have about our safety protocols.

Yes, we offer convenient transportation options, including airport transfers and hotel pickups, as part of our tour packages. This ensures a hassle-free and comfortable journey for our guests. Please contact customer service for prices and information.

Absolutely! Our tours are designed to be family-friendly, and we have activities suitable for all ages. We can also accommodate special requests to make the experience enjoyable for children.

Our cancellation and refund policy may vary depending on the specific tour and circumstances. Please review our booking terms and conditions on our website or contact our customer support team for detailed information.

You can reach our customer support team 24/7 via phone or email. We’ll provide you with all the necessary contact details before the start of your tour, so you can easily get in touch if you have any questions or concerns during your adventure.